All SIMBODIES products come with a one-year manufacturer's warranty from the original purchase date.

In the US, we offer additional warranty programs or service packages for purchase. More information can be found on this page.

While we don't currently offer a service package for Infant manikins, On-Demand repair is available. If your Infant manikin requires repair, please contact our Customer Service team for a personalized quote.

On-Demand repairs do not include shipping and will be added to your personalized quote.

Our Service Packages are designed to keep your SIMBODIES manikins performing at their best. You can review what repairs are offered under which package here.

Congratulations on your new SIMBODIES Service Package!

You can now have peace of mind knowing your manikin will always perform at its
peak. When your manikin requires maintenance, simply contact our Customer
Service team to schedule your service.

- If you purchased your manikin through a distributor: You will need to provide the distributor's purchase order number (the PO they used to originally purchase the manikin from Safeguard Medical) so we can retrieve the manikin's Body Number. Please request this number from the distributor you purchased the manikin or kit from. Once we have identified the Body Number, we can check if your manikin or kit is registered under a Service Package.

- If your manikin is NOT registered under a Service Package: We will send you an Assessment Form to gather details
about the requested repairs. This will help us provide you with an On-Demand repair quote.

Both the Pro Manikin and Pro Plus Manikin offer the same simulated medical interventions, but the Pro Plus offers additional moulage capabilities.

The Pro Manikin comes with:

• Underwear
• Surgical Airway Kit
• Skin Repair Kit
• Cannulation Sleeve - Twin Packs
• 2x Blood Pumps
• 4x Amputations
• 2x Cover Sleeves
• 1x Maintenance Kit (including Setting Powder, Powder Brush, 100ml Sweat & Tears, Bluetooth Speaker USB Cable, Hairbrush)
• 24x IO Patches
• Adult Soft Foam Case

The Pro Plus Manikin includes all of the above, PLUS the following:

• Ultimate Sim-Sleeve Kit
• Instant Moulage Kit

TR0401-XX and TR0403-XX - PRO MANIKIN - Female and Male

• Underwear
• Surgical Airway Kit
• Skin Repair Kit
• Cannulation Sleeve - Twin Packs
• x2 Blood Pump
• x4 Amputations
• x2 Cover Sleeves
• x1 Maintenance Kit: Setting Powder, Powder Brush, 100ml Sweat & Tears, Bluetooth Speaker USB Cable, Hairbrush
• x24 IO Patches
• Includes: Adult Soft Foam Case

TR0402-XX and TR0404-XX - PRO PLUS
MANIKIN – Female and male

• Underwear
• Surgical Airway Kit
• Skin Repair Kit
• Cannulation Sleeve - Twin Packs
• x2 Blood Pump
• x4 Amputations
• x2 Cover Sleeves
• x1 Maintenance Kit: Setting Powder, Powder Brush, 100ml Sweat & Tears, Bluetooth Speaker USB Cable, Hairbrush
• x24 IO Patches
• Includes: Adult Soft Foam Case
• Ultimate Simsleeve Kit
• Instant Moulage Kit

TR0234-XX - EMS-T Trainer (Torso Trainer)

• Underwear
• Surgical Airway Kit: 10 Repairable Neck Simulation Sleeves for the initial
  incision (3 Plain Skin Tone, 3 Burnt Skin, 2 Stab Wound, 2 Gunshot), 60 single use replaceable foam panels (Yellow), 100ml Sticky Blood “A”, 100ml Silicone repair set A&B, Alcohol wipes 5 x 2pk, Cleaning wipes, Clingfilm, Paper mixing pots x 10, Mixing spatulas 2 x flat
• x1 Maintenance Kit: Setting Powder, Powder Brush, 100ml Sweat & Tears, Bluetooth Speaker USB Cable, Hairbrush
• Includes: Half body Soft Foam Case

TR0200-XX and TR0230-XX - Advanced Adult Manikin - Male and Female

• Underwear
• x1 Maintenance Kit: Setting Powder, Powder Brush, 100ml Sweat & Tears, Bluetooth Speaker USB Cable, Hairbrush
• Includes Body Bag

TR0200US-XX and TR0230US-XX - EMS Male and Woman

• Underwear
• Advanced white male or Female manikin, wig and eyes
• Amputation leg detachable (below right knee) + Bleeding capability to lower leg
• Packable Wound in thigh/groin junctional (left) + Bleeding capability to packing wounds
• Upgraded Pelvis and Greater Trochanter
• X2 blood pumps
• X2 amputation sleeves
• X2 plain cover sleeves
• x1 Maintenance Kit: Setting Powder, Powder Brush, 100ml Sweat & Tears, Bluetooth Speaker USB Cable, Hairbrush
• Includes Body Bag

TR0210-XX and TR0211-XX - Advanced 10-Year-Old Child - Female and Male

• Underwear
• x1 Maintenance Kit: Setting Powder, Powder Brush, 100ml Sweat & Tears, Bluetooth Speaker USB Cable, Hairbrush
• Includes Body Bag

TR0248-XX and TR0249-XX - Advanced Child 5-Year-Old - Female and Male

• Underwear
• x1 Maintenance Kit: Setting Powder, Powder Brush, 100ml Sweat & Tears, Bluetooth Speaker USB Cable, Hairbrush
• Includes Body Bag

TR0250-XX and TR0253-XX - Advanced
Infant - Male and Female

• Baby Grow
• x1 Maintenance Kit: Setting Powder, Powder Brush, 100ml Sweat & Tears, Bluetooth Speaker USB Cable, Hairbrush
• Includes a Wheeled Case

TR0246-XX and TR0247-XX - 28 Week
Pre Term Infant Advanced - Female and Male

• Hat
• Body Suit
• Nappy
• x4 Umbilical Cord
• x1 Maintenance Kit (excluding hairbrush): Setting Powder, Powder Brush, 100ml Sweat & Tears, Bluetooth Speaker USB Cable
• Includes a Prem Baby Case

TR0212-03 and TR0213 - Adult Lifeless
Burnt - Male and Female

• Includes Body Bag

TR0216-XX and TR0217-XX - Adult Lifeless
Blast - Male and Female

• Individually wrapped parts